Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 01922 775151. View our opening times.
• visit the surgery and speak with a receptionist. View our opening times.

When you get in touch, we will ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Home visits

Call the surgery on 01922 775151 if you are housebound and need an appointment.

The most suitable health professional will call you back to understand what you need.

When you call the surgery, please call at 8.00am.

Routine appointments

To request a routine appointment use our appointment request form, Accurx.

View our opening times.

Your non-urgent request will be reviewed and responded to on the same working day.

You may receive advice by phone, text, or be directed to another service if appropriate.

If you need more urgent help, call your GP practice.

If it's closed, visit NHS 111 online or call 111. In an emergency call 999”

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

You can contact the surgery in the following ways:

• phone the surgery by calling 01922 775151. View our opening times.
• visit the surgery and speak with a receptionist. View our opening times.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond to you.
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
• if you need an interpreter.
• if you have any other access or communication needs.

Your appointment

Whichever way you contact us, we may offer you an appointment:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Please note: Our Clinicans will be unable to see you if you are five or more minutes for your appointment time, and you will be asked to re-book an appointment.

Changing or cancelling an appointment

To change your appointment, contact the surgery by phone on 01922 775151

To cancel your appointment:

• reply CANCEL to your appointment reminder text message
• use your NHS account through the NHS website or NHS App
• use Patient Access, Accurx or NHS App
• phone us on 01922 775151. View our opening times.

If you need help when we are closed

If you need help for a child under the age of 5 call 111

NHS 111 online is for people aged 5 and over.

If you need medical help now, use NHS 111 online or you can also call 111.

Call 999 for a medical or mental health emergency.

This is for when someone is seriously ill or injured and their life is at risk.